Tailor Alterations/Seamstress - Full Time

Ziker Inc•Goshen, IN

About The Position

Joe Z Tailoring at Ziker Cleaners is seeking a full-time Tailor/Seamstress in Goshen, Indiana. The role provides alterations, fittings, and garment repairs while delivering attentive customer service. The tailor works with a variety of garments, fabrics, and materials, and ensures completed work meets company quality standards for accuracy, fit, and workmanship. The position includes conducting scheduled and walk-in customer fittings, taking measurements, recommending alteration solutions, and communicating pricing and completion timelines. The tailor manages a personal fitting and production schedule, tracks garment progress using company scheduling tools, and works to complete alterations ahead of customer promise dates whenever possible. Additional duties include maintaining sewing supplies and equipment, keeping the workstation clean and safe, and continuing to develop tailoring skills and industry knowledge. This is a full-time position of 30–40 hours per week, Monday through Friday, 10:00 a.m. to 6:00 p.m. Occasional overtime may be required during peak seasons and will be communicated in advance. The dress code includes company-provided branded shirts and jackets, employee-provided professional pants, shorts, or skirts (no jeans), closed-toe shoes, and a company nametag. Non-company outerwear, hats, and sweatshirts are not permitted during work hours.

Requirements

Ability to operate home and industrial sewing equipment.
Manual dexterity for sewing, fittings, alterations, and repairs.
Ability to stand, sit, bend, stoop, kneel, twist, and move throughout the workday.
Ability to lift and carry up to 20 pounds.
Strong attention to detail.
Excellent customer service skills.
Organization and time-management skills.
Problem-solving ability.
Adaptability and flexibility.
Ability to remain composed in a fast-paced environment.
Positive, team-oriented attitude.
Sales and relationship-building mindset.

Nice To Haves

2 or more years of sewing, tailoring, alteration, or garment repair experience.
Experience in a tailoring shop, dry cleaner, apparel retailer, bridal shop, or specialty clothing environment.

Responsibilities

Perform alterations and repairs on pants, shirts, dresses, jackets, formal wear, and casual wear.
Work with a variety of fabrics and materials while maintaining company quality standards.
Inspect completed garments for accuracy, fit, and workmanship before customer pickup.
Conduct fittings and measurements for scheduled and walk-in customers.
Create a welcoming, professional, and comfortable customer experience.
Recommend alteration solutions and collaborate with customers to achieve the desired fit.
Accurately take measurements and communicate tailoring recommendations.
Manage a personal fitting and production schedule and complete alterations ahead of customer promise dates whenever possible.
Maintain organized records and track garment progress using company scheduling tools.
Meet established productivity and quality expectations.
Greet customers, communicate pricing and timelines, answer questions, and address concerns professionally.
Build long-term customer relationships through outstanding service.
Maintain sewing supplies and notify management when inventory needs replenishing.
Perform routine equipment checks and promptly report maintenance concerns.
Keep workstations clean, organized, and safe.
Stay current on fashion trends, garment fit standards, and alteration techniques, and continue improving tailoring skills and industry knowledge.
Use company point-of-sale and scheduling software effectively.