Seamstress/Tailor

The Buckle, Inc.•Winston-Salem, NC

13d•Onsite

About The Position

The Seamstress/Tailor supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests by performing store-based alterations, including hemming jeans and pants. The role performs quality alterations according to Guest specifications, meets deadlines and expectations, and may accommodate on-the-spot alteration requests when asked by Store Leaders. The position uses Buckle-provided sewing equipment and supplies to measure, mark, pin, remove stitches, resew, press, and repair merchandise. It also includes recording work and instructions, maintaining the alteration log, meeting productivity guidelines, and keeping the work area clean, organized, and stocked. The role requires flexibility as hours and workload may fluctuate with business needs, including a schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas. This role has no supervisory responsibilities. It regularly works in a retail store setting with a usually moderate noise level. The physical demands include standing, using hands, reaching, stooping, kneeling, crouching or crawling, walking, climbing or balancing, jumping, and talking or hearing. The teammate must be able to lift and maneuver 25 pounds throughout the store and backroom. Applicants must be at least 18 years old.

Requirements

Must be 18 years of age or older.
High school diploma or GED; or one to three months of related sewing, fitting, and alteration experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Physical ability to lift and maneuver 25 pounds throughout the store and backroom.
Ability to perform the stated physical demands, with reasonable accommodations where applicable.

Responsibilities

Perform quality alterations on merchandise at the store location.
Follow ticket instructions and markings based on Guest specifications.
Accommodate on-the-spot alteration requests when requested by Store Leaders.
Meet alteration deadlines and Guest expectations.
Measure and mark alteration lines.
Pin altering folds or mark cloth at seams to indicate alterations in progress.
Remove stitches from garments using a ripper or razor blade.
Resew merchandise using a needle and thread or sewing machine.
Press merchandise using a hand iron or steamer.
Repair defective merchandise and remove spots or stains.
Record completed work and follow through on the alteration log; record required alterations and instructions.
Meet specified productivity guidelines, generally four jean alterations per hour.
Maintain a clean, organized, and stocked work area and inform a Leader when additional supplies are needed.
Remain open to review of work that needs to be redone.
Communicate policy violations to the Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
Provide feedback to the Store Manager, Assistant Manager, and Floor Leaders about merchandise-handling concerns.
Understand and apply Buckle’s Code of Ethics, policies, procedures, and handbook.
Perform duties with a high level of customer service and contribute to a positive team spirit.
Complete special projects and other duties as assigned.