Retail Alterations Tailor/Seamstress, Aventura - Full Time

Macy's•Aventura, FL

2d•$17 - $28•Onsite

About The Position

The Tailor/Seamstress sews garments to repair them or alter them to customers’ preferences and operates sewing equipment. The role also includes providing customers with fit and garment-care advice, completing customer fittings, and performing other duties as necessary. This is a full-time store position in Aventura.

Requirements

High school diploma or equivalent.
Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
Ability to lift at least 50 pounds and meet the stated physical demands of the role.
Ability to operate and perform basic maintenance on sewing machines.
Ability to use computers and other technology, including handheld equipment and cash registers, and to process register transactions.

Nice To Haves

Prior experience.

Responsibilities

Perform basic garment alterations, including altering sleeves, backs, sides, collars, bodices, and waists; inserting shoulder pads; lengthening or shortening hems; and adding cuffs.
Complete minor garment repairs, such as replacing buttons, mending seams, and replacing hems.
Provide an exceptional customer experience and make the customer the priority.
Advise customers on garment fit and care.
Write alteration tickets that record the details of work to be performed.
Press and steam garments before returning them to customers.
Maintain knowledge of styles, fits, and fabrics to serve customers effectively.
Maintain records for the alterations department.
Inform the team leader or CSX manager about supply needs arising in daily operations.
Carry out more complex customer fittings as needed.
Follow shortage programs and procedures.
Maintain dependable attendance and punctuality.
Operate sewing equipment and perform basic maintenance on sewing machines.