Retail Alterations Tailor/Seamstress Lead - Mens, San Francisco Union Square - Full Time

Macy's • San Francisco, CA

35d • Onsite

About The Position

The Tailor/Seamstress Team Lead's primary responsibility is to sew garments either to repair or to alter to customer's tastes and to operate on sewing equipment. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

Requirements

• Candidates with a High School Diploma or equivalent are encouraged to apply
• Prior experience a plus
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

• Perform alterations on garments including but not limited to reconstruction of backs, sides, collars, and bodices, inserting shoulder pads, taking out hems to lengthen, shortening lengths, and adding cuffs
• Repair garments by replacing buttons, mending holes, and replacing hemlines
• Give advice regarding the fit and care of garments to customers
• Write up alterations tickets recording the details of the alterations being made on the garment
• Press and steam garments before returning to customer
• Be knowledgeable of styles, fits, and fabrics to better serve the customer
• Supervise alterations staff in daily tasks
• Provide training and coaching to alterations staff regarding fit
• Ensure all procedures, policies, and standards are understood and followed by colleagues
• Maintain alterations supplies and alert OVM of supply needs
• Follows shortage programs and procedures
• Perform other duties as necessary
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED