Retail Administrative Coordinator
About The Position
The Retail Administrative Coordinator supports store management in executing store-related administrative functions while helping deliver an excellent customer experience. The role interacts with customers, models outstanding customer service, and helps maintain a clean, organized, safe, and well-recovered store. The coordinator supports hiring and onboarding, maintains Associate personnel files, performs daily cash office functions, and assists the Operations Assistant Store Manager with scheduling, expense account monitoring, and supply inventory and requisitions. The position also helps maintain appropriate Associate coverage, coordinate store tasks and priorities, communicate progress, support training, and ensure compliance with labor laws, policies, and procedures. The role promotes credit and loyalty programs and supports store shrink-reduction goals and programs. The position is based at the TJ Maxx store at 8079a Kingston Pike in Knoxville, Tennessee. Starting pay is USD $14.00–$14.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Outstanding communication and organizational skills, with attention to detail.
- Able to multitask.
- Able to respond appropriately to changes in direction or unexpected situations.
- Works effectively with peers and supervisors as a team player.
- Able to train others.
- One year of retail experience and six months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience and model outstanding customer service.
- Promote honesty and integrity and maintain confidentiality.
- Support hiring by scheduling interviews and conducting reference checks, and support onboarding of new Associates.
- Maintain Associate personnel files.
- Perform daily cash office functions and maintain cash office standards.
- Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
- Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
- Ensure the store team executes tasks and activities according to the store plan, reprioritizing as needed.
- Communicate priorities accurately and effectively with management and Associates and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintenance and cleanliness of the entire store.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for Associates meeting service or hours requirements
- Medical, dental, and vision coverage for Associates meeting service or hours requirements
- Health savings account (HSA) for eligible Associates
- Health care flexible spending account (FSA) for eligible Associates
- Life insurance for eligible Associates
- Short- and long-term disability for eligible Associates
- Paid parental leave for eligible Associates
- Paid holidays, vacation, and sick time for eligible Associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
