Retail Administrative Coordinator

TJX•Knoxville, TN

11d•Onsite

About The Position

The Retail Administrative Coordinator supports store management in executing store-related administrative functions while helping ensure an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. It supports hiring and onboarding, maintains Associate personnel files, performs daily cash office functions, and assists with scheduling, expense account monitoring, and supply inventory and requisition. The coordinator also helps maintain appropriate Associate coverage, supports store execution and training, promotes compliance with labor laws and company policies, and participates in store safety and shrink-reduction efforts. The position is based at TJ Maxx Store 0249 in Knoxville, Tennessee. The starting pay range is $14.00 to $14.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience. A flexible schedule, including nights and weekends, is required.

Requirements

Able to work a flexible schedule, including nights and weekends.
Outstanding communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Able to train others.
One year of retail experience.
Six months of leadership experience.

Responsibilities

Support store management in executing store-related administrative functions.
Engage and interact with customers, maintain a clean and organized store, and model outstanding customer service.
Promote a positive internal and external customer experience, honesty, integrity, and confidentiality.
Participate in hiring activities, including scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
Maintain Associate personnel files.
Perform daily cash office functions and maintain cash office standards.
Support the Operations Assistant Store Manager with scheduling, expense account monitoring, and supply inventory and requisition.
Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintenance and cleanliness of the entire store.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.