Retail Administrative Coordinator
About The Position
The Retail Administrative Coordinator supports store management with store-related administrative functions while helping deliver an excellent customer experience. The role engages with customers, models outstanding service, and helps maintain a clean, organized, and safe store. Responsibilities include supporting hiring and onboarding, maintaining Associate personnel files, performing daily cash office functions, and assisting with scheduling, expenses, and supply needs. The coordinator also helps manage store coverage and task priorities, supports Associate training, promotes credit and loyalty programs, and participates in efforts to reduce shrink and maintain store standards.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Outstanding communication and organizational skills, with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Works effectively as a team player with peers and supervisors.
- Able to train others.
- At least 1 year of retail experience and 6 months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience and role-model outstanding customer service.
- Promote honesty and integrity while maintaining confidentiality.
- Support hiring by scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
- Maintain Associate personnel files.
- Perform daily cash office functions and maintain cash office standards.
- Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
- Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
- Ensure the store team executes tasks according to the store plan and prioritize as needed.
- Communicate priorities and progress accurately and effectively with management and Associates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs and help increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining the entire store.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for Associates who meet service or hours requirements
- Medical, dental, and vision coverage for Associates who meet service or hours requirements
- Health savings account (HSA) for eligible Associates
- Health care flexible spending account for eligible Associates
- Life insurance for eligible Associates
- Short- and long-term disability coverage for eligible Associates
- Paid parental leave for eligible Associates
- Paid holidays, vacation, and sick time for eligible Associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
