Retail Administrative Coordinator
About The Position
The Retail Administrative Coordinator supports store management in carrying out store-related administrative functions while helping ensure an excellent customer experience. The role engages with customers, models outstanding customer service, and helps maintain a clean, organized, and safe store. It supports hiring and onboarding, maintains Associate personnel files, performs daily cash office functions, and assists with scheduling, expense monitoring, and supply inventory. The coordinator also helps maintain appropriate Associate coverage, supports execution of the store plan, communicates priorities and progress, partners with management on training, and promotes adherence to labor laws and company policies. The position contributes to store recovery and cleanliness, credit and loyalty programs, and shrink reduction efforts. The role requires a flexible schedule, including nights and weekends, and is based at the TJ Maxx store in North Conway, New Hampshire. The starting pay range is USD $15.00 to $15.50 per hour; actual pay depends on relevant skills, qualifications, and experience.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Outstanding communication and organizational skills, with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Works effectively as a team player with peers and supervisors.
- Able to train others.
- One year of retail experience and six months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience and model outstanding customer service.
- Promote honesty and integrity and maintain confidentiality.
- Participate in hiring activities, including scheduling interviews and conducting reference checks, and support onboarding of new Associates.
- Maintain Associate personnel files.
- Perform daily cash office functions and maintain cash office standards.
- Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
- Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
- Help ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
- Communicate priorities accurately and effectively with management and Associates and provide progress updates.
- Give and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to improve effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Maintain sales-floor organization, cleanliness, and recovery standards and participate in maintaining and cleaning the entire store.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match, for Associates meeting service or hours requirements
- Medical, dental, and vision coverage, for Associates meeting service or hours requirements
- Health savings account (HSA), for Associates meeting service or hours requirements
- Health care flexible spending account (FSA), for Associates meeting service or hours requirements
- Life insurance, for Associates meeting service or hours requirements
- Short- and long-term disability coverage, for Associates meeting service or hours requirements
- Paid parental leave, for Associates meeting service or hours requirements
- Paid holidays, vacation, and sick leave, for Associates meeting service or hours requirements
- Auto and home insurance discounts, for Associates meeting service or hours requirements
- Scholarship program, for Associates meeting service or hours requirements
- Adoption assistance, for Associates meeting service or hours requirements
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
