Retail Administrative Coordinator

TJX • Granby, CT

6d • Onsite

About The Position

The Retail Administrative Coordinator supports store management in executing store-related administrative functions while helping ensure an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. It supports hiring and onboarding, maintains Associate personnel files, performs daily cash office functions, and helps maintain cash office standards. The position also supports scheduling, expense account monitoring, and supply inventory and requisition, and helps ensure appropriate Associate coverage and execution of the store plan. The Coordinator communicates priorities and progress to management and Associates, partners with management on training needs, and helps uphold labor laws, policies, procedures, safety standards, and store cleanliness and recovery standards. The role also promotes credit and loyalty programs and participates in shrink-reduction efforts.

The position is based at TJ Maxx Store 0861 in Granby, Connecticut. The starting pay range is USD $17.94 to $18.44 per hour; actual starting pay depends on relevant skills, qualifications, and experience. Some benefits are available only to Associates who meet service or hours requirements, and benefits are subject to applicable plan or program terms.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Outstanding communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Able to train others.
• 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Engage and interact with customers, maintain a clean and organized store, and model outstanding customer service.
• Create a positive internal and external customer experience and promote honesty, integrity, and confidentiality.
• Participate in hiring activities, including scheduling interviews and conducting reference checks, and support onboarding of new Associates.
• Maintain Associate personnel files.
• Perform daily cash office functions and maintain cash office standards.
• Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisition.
• Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
• Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Maintain organizational, cleanliness, and recovery standards on the sales floor and participate in maintaining cleanliness throughout the store.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) with Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match, for those meeting service or hours requirements
• Medical, dental, and vision coverage, for those meeting service or hours requirements
• Health savings account (HSA), for those meeting service or hours requirements
• Health care flexible spending account (FSA), for those meeting service or hours requirements
• Life insurance, for those meeting service or hours requirements
• Short- and long-term disability coverage, for those meeting service or hours requirements
• Paid parental leave, for those meeting service or hours requirements
• Paid holidays, vacation, and sick time, for those meeting service or hours requirements
• Auto and home insurance discounts, for those meeting service or hours requirements
• Scholarship program, for those meeting service or hours requirements
• Adoption assistance, for those meeting service or hours requirements
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed