Retail Administrative Coordinator

TJX•Savannah, GA
•Onsite

About The Position

The Retail Administrative Coordinator supports store management in carrying out store-related administrative functions. The role also helps ensure an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling outstanding customer service. Responsibilities include supporting hiring and onboarding, maintaining Associate personnel files, performing daily cash office functions, and assisting with scheduling, expense account monitoring, and supply inventory and requisitions. The coordinator helps maintain appropriate Associate coverage, supports store priorities and execution of the store plan, partners with management on training needs, and contributes to safety, cleanliness, and shrink-reduction efforts.

Requirements

  • At least 1 year of retail experience.
  • At least 6 months of leadership experience.
  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to work effectively with peers and supervisors as a team player.
  • Ability to train others.

Responsibilities

  • Create a positive internal and external customer experience and model outstanding customer service.
  • Promote honesty and integrity, and maintain confidentiality.
  • Support hiring by scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
  • Maintain Associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
  • Maintain appropriate Associate coverage in service areas and respond to coverage needs throughout the store.
  • Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Give and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain cleanliness throughout the store.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision coverage for those meeting service or hours requirements
  • Health savings account (HSA) for those meeting service or hours requirements
  • Health care flexible spending account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability coverage for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Competitive salary and benefits package
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