Retail 3rd Key Supervisor

Samsonite • Michigan City, IN

3d

About The Position

The Retail 3rd Key Supervisor helps drive store sales through strong customer service and product knowledge, maintains brand-enhancing store standards, and supports a positive customer experience. The role assists with store sales goals, profit plans, and overall store operations while protecting company assets. The supervisor also contributes as a team player, helping grow the store and brand and providing constructive, positive feedback to colleagues.

The position requires retail, customer service, and inventory-control experience; selling ability; accurate and efficient point-of-sale transactions; accountability; and familiarity with POS systems. The employee must be able to work a flexible schedule that includes nights and weekends, and perform physical duties such as standing, moving around the store, handling products up to 35 pounds, and using a ladder.

Samsonite describes itself as a global travel-bags, luggage, and accessories company with products sold in more than 100 countries. The company emphasizes employee development, a supportive and inclusive culture, and efforts to reduce the environmental impact of its products through sustainable and innovative materials, methods, and models. It is an equal opportunity employer committed to a respectful workplace free from unlawful harassment, discrimination, and retaliation.

Requirements

• High school diploma or GED.
• Retail industry, customer service, and inventory-control experience.
• Ability to drive sales by understanding and explaining merchandise to customers.
• Ability to complete point-of-sale transactions accurately and efficiently.
• Ownership and accountability.
• Excellent selling skills.
• Knowledge of a POS system for processing sales.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to stand and move around the store, lift or push products weighing up to 35 pounds, and use a ladder.

Responsibilities

• Drive sales by providing strong customer service.
• Consistently deliver brand-enhancing store standards that create a positive customer experience.
• Assist with achievement of store sales goals and profit plans.
• Assist with overall store operations.
• Protect company assets.
• Contribute as a team player to help grow the store and brand.
• Provide constructive and positive feedback to colleagues.

Benefits

• Medical insurance with partial employer contributions
• Dental insurance with partial employer contributions
• Vision insurance
• Company-paid basic life insurance
• Accidental Death & Disability Insurance
• Life insurance
• 401(k) with a company match
• Commuter benefits
• Employee discount
• Tuition reimbursement
• Employee Assistance Program (EAP)
• Generous vacation policy
• Access to training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED