Seasonal Restaurant Waitstaff - Mermaid Bar

Saks•University Park, TX
•$2 - $9•Onsite

About The Position

The Restaurant Server delivers warm, sophisticated hospitality at the Mermaid Bar, providing premium dining experiences that meet luxury brand standards. The role combines attentive table service and thoughtful pacing with detailed knowledge of food, beverages, and dietary needs. It also supports dining-room readiness and cleanliness, accurate transaction handling, and coordination with the floor team and management. The position requires schedule flexibility, including evenings, weekends, and holidays, and substantial physical stamina.

Requirements

  • High school diploma or GED preferred.
  • Proven experience in a high-end, premium, or upscale food and beverage environment following strict table-service guidelines.
  • Thorough knowledge of upscale order-of-service guidelines, fine-dining table setups, and common culinary and beverage terminology.
  • Exceptional customer-service and problem-solving skills, with the ability to interact graciously with premium clientele.
  • Self-motivated, highly organized, detail-oriented, and collaborative.
  • Ability to stand and walk for extended periods, bend, climb stairs, and lift and carry up to 35 pounds.
  • Willingness to work a flexible schedule that includes evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Manage table pacing and interact with guests in an attentive, professional, and sophisticated manner.
  • Use knowledge of food preparation methods, ingredients, culinary terminology, daily specials, and dietary restrictions to inform guests.
  • Use foundational knowledge of premium wine, beer, and spirits to recommend pairings and perform beverage service.
  • Complete assigned pre-shift, post-shift, daily, and weekly side work.
  • Set tables according to brand guidelines and the proper order of service, including placement of china, glassware, and flatware based on kitchen tickets.
  • Clean, sanitize, and maintain server workstations and dining areas.
  • Assist with dining-room setup, including safely moving or lifting tables, chairs, and highchairs when necessary.
  • Follow accounting procedures, accurately manage split checks, and process authorized payment methods through the POS system.
  • Participate in pre-shift meetings covering daily covers, VIP reservations, and culinary updates.
  • Maintain personal hygiene and luxury presentation standards, including a clean, pressed uniform and professionally groomed hair and nails.
  • Arrive on time, dressed in uniform, and prepared with the tools needed for daily duties.
  • Accurately punch in and out and coordinate meal breaks with the floor team.
  • Follow restaurant procedures for schedule or shift changes and coordinate time-off requests proactively with management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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