Restaurant Supervisor - Sortino's Italian Kitchen

Kalahari Resorts & Conventions•Round Rock, TX

13h

About The Position

Kalahari Resorts & Conventions is seeking a Restaurant Supervisor for Sortino’s Italian Kitchen. The role supports the restaurant’s leadership team by upholding company standards and providing guests with food and beverages in a fun, friendly, professional, and attentive manner. The supervisor helps ensure guest satisfaction, high-quality service, consistent product standards, and a welcoming atmosphere. The Restaurant Supervisor trains, develops, and coaches associates, supports teamwork, and fosters a positive and efficient work environment. The position also includes administrative duties and assisting with daily restaurant operations as needed.

Requirements

Prior restaurant experience in a full-service restaurant is required.
Must be able to communicate, read, write, and speak English effectively.

Nice To Haves

General food and beverage knowledge, including at least one year of front-of-the-house operations and/or supervisory experience in a hotel or resort setting, is preferred.
Bilingual skills are preferred but not required.
A certificate upon completion of an alcohol awareness or safety class and state-certified proper food-handling certification may be required by state or local law.

Responsibilities

Support the Restaurant Manager, Assistant Manager, and F&B Director, and understand and communicate the policies, procedures, standards, specifications, guidelines, and training programs for food and beverage outlets throughout the resort.
Enforce applicable policies and procedures with restaurant associates.
Fill in as an associate where needed to meet guest service standards and ensure efficient daily operations.
Develop, coach, and train staff in professional development and all areas of their job roles.
Ensure equipment is clean and in excellent working condition through personal inspections and by following preventative maintenance programs.
Provide leadership and support teamwork while fostering a positive and efficient work environment.
Deliver food and beverage service with a friendly, professional, and attentive approach to support guest satisfaction.