Restaurant Supervisor - Sortino's Italian Kitchen

Kalahari Resorts & Conventions•Round Rock, TX
•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Restaurant Supervisor for Sortino’s Italian Kitchen. The role is responsible for exemplifying company standards and behaviors by providing guests with food and beverages in a fun, friendly, professional, and attentive manner that exceeds expectations. The supervisor trains, develops, and coaches associates and completes necessary administrative duties. As part of the leadership team, the Restaurant Supervisor guides, supports, and inspires associates while delivering exceptional guest experiences. The role helps ensure high-quality service, consistent product standards, a welcoming atmosphere, teamwork, and a positive, efficient work environment.

Requirements

  • Prior restaurant experience in a full-service restaurant is required.
  • Must be able to communicate, read, write, and speak English effectively.

Nice To Haves

  • At least 1 year of general food-and-beverage knowledge involving front-of-the-house operations and/or supervisory positions in a hotel or resort setting is preferred.
  • Bilingual skills are preferred but not required.
  • State or local law may require a certificate upon completion of an alcohol awareness/safety class and state-certified proper food-handling certification.

Responsibilities

  • Support the Restaurant Manager, Assistant Manager, and F&B Director, and understand and communicate resort food-and-beverage policies, procedures, standards, specifications, guidelines, and training programs to restaurant associates.
  • Enforce applicable policies and procedures with restaurant associates.
  • Fill in as an associate where needed to maintain guest-service standards and efficient daily operations.
  • Develop, coach, and train staff in all areas of professional development.
  • Ensure equipment is clean and in excellent working condition through personal inspection and by following preventative maintenance programs.
  • Provide guests with food and beverages in a fun, friendly, professional, and attentive manner.
  • Complete necessary administrative duties.
  • Promote teamwork and a positive, efficient work environment for associates.

Benefits

  • Career growth opportunities with promotion from within
  • 401(k) matching
  • Paid time off
  • Holiday compensation
  • Health coverage for full-time associates
  • Dental coverage for full-time associates
  • Vision coverage for full-time associates
  • Employee appreciation events
  • Discounts and perks at all resorts
  • Education assistance programs
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