Sortino's Italian Kitchen - Restaurant Supervisor

Kalahari Resorts & Conventions•Sandusky, OH

9d•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Restaurant Supervisor for Sortino's Italian Kitchen. The role is responsible for upholding company standards and behaviors while providing guests with food and beverages in a fun, friendly, professional, and attentive manner. The supervisor trains, develops, and coaches associates and completes necessary administrative duties. As part of the leadership team, the Restaurant Supervisor guides, supports, and inspires associates while delivering exceptional guest experiences. The role ensures high-quality service, consistent product standards, and a welcoming atmosphere, while supporting teamwork and a positive, efficient work environment.

Requirements

Prior restaurant experience in a full-service restaurant is required.
Must communicate, read, write, and speak English effectively.
State or local law may require a certificate upon completion of an alcohol-awareness or safety class and state-certified proper food-handling certification.

Nice To Haves

General food and beverage knowledge, including at least 1 year of front-of-house operations and/or supervisory experience in a hotel or resort setting.
Bilingual skills.

Responsibilities

Support the Restaurant Manager, Assistant Manager, and F&B Director; understand and communicate outlet policies, procedures, standards, specifications, guidelines, and training programs, and enforce them with restaurant associates.
Fill in as an associate where needed to meet guest-service standards and ensure efficient daily operations.
Develop, coach, and train staff in all areas of professional development.
Ensure equipment is clean and in excellent working condition through personal inspection and adherence to preventive-maintenance programs.
Provide guests with food and beverages in a friendly, professional, and attentive manner to support guest satisfaction.
Complete necessary administrative duties.