Host - Sortino's Italian Kitchen

Kalahari Resorts & Conventions•Woodford, VA

9d•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Host/ess for Sortino’s Italian Kitchen. The role provides a warm, friendly greeting and responsive service to dining guests, while managing timely and efficient seating with guests’ preferences in mind. The host helps create a positive tone for each visit, coordinates with servers and other team members to maintain an organized and welcoming dining environment, and supports associates as part of the leadership team.

Requirements

Ability to operate a point-of-sale system and phone system.
Ability to read and comprehend simple instructions, short correspondence, and memos.

Nice To Haves

General food and beverage knowledge, with at least one year of front-of-the-house operations experience, is preferred.
Bilingual skills are preferred but not required.

Responsibilities

Greet and welcome guests in a friendly manner and escort them to the assigned dining area.
Rotate tables when seating guests throughout the shift.
Call out the name and party size when tables become available, using a courteous, friendly, pleasant, professional, and clear tone.
Present menus upon seating, announce the server’s name, and inspect the table for proper presentation and completeness.
Assist fellow associates, including servers, bussers, co-hosts/hostesses, and management, as situations arise.
Answer the telephone using the proper Kalahari Resort verbiage.
Manage guest waiting times and coordinate with servers and other team members to support an organized dining environment.