About The Position

The Restaurant Supervisor at Sweetfire Kitchen, Signia by Hilton La Cantera Resort and Spa, supports and participates in daily restaurant operations while delivering memorable guest experiences. The role oversees guest service standards, product quality, and compliance with operational procedures. It also provides on-the-floor team supervision, assists with scheduling and mentoring, supports food and beverage revenue initiatives, and upholds health, safety, sanitation, and alcohol-awareness requirements. The position requires open availability for morning and evening shifts, seven days a week, including weekends and holidays. The ideal candidate is an experienced hospitality professional with at least one year of lead or certified trainer experience.

Requirements

  • At least one year of lead or certified trainer experience.
  • Open availability for mornings and evenings, seven days a week, including weekends and holidays.

Nice To Haves

  • Experienced hospitality professional.

Responsibilities

  • Oversee and participate in daily outlet operations, ensuring guest service standards, product quality, and compliance with operational policies and procedures.
  • Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience.
  • Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment.
  • Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability.
  • Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.

Benefits

  • Discounted travel through the Go Hilton program, including 110 nights and room rates as low as $40 per night.
  • Employee stock purchase program with the opportunity to purchase Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Access to free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including dental and vision coverage.
  • Retirement plans.
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