Restaurant Supervisor - Front of House
About The Position
The Friendly Toast is seeking engaging, motivated, problem-solvers who are able to assist in overseeing daily operations in a supervisor role. We truly value our team members and have shown a high track record of promotion from within. If you love the hustle-and-bustle of restaurant life but are looking for a position with more leadership opportunities, this is the place for you. The Front of House (FOH) Supervisor oversees daily dining room operations, ensuring guests receive excellent service in a clean, safe, and welcoming environment. This role supervises servers, hosts, and bussers, and acts as a key liaison between FOH staff and management.
Requirements
- High school diploma or equivalent; hospitality management education a plus
- 2+ years of restaurant experience, including 1+ year in a supervisory role
- Strong leadership, communication, and conflict-resolution skills
- Working knowledge of POS systems and reservation software
- Serv Safe and alcohol service certification (as required by local law)
- Ability to stand for extended periods and work evenings, weekends, and holidays
Responsibilities
- Supervise and coordinate FOH staff during shifts, including servers, hosts/hostesses, bussers, and bartenders
- Assign sections, breaks, and side work to ensure smooth service
- Monitor guest satisfaction and resolve complaints promptly and professionally
- Train new FOH employees on service standards, POS systems, and company policies
- Enforce health, safety, and sanitation standards in dining and service areas
- Manage reservations, waitlists, and table turnover during peak hours
- Conduct pre-shift meetings and opening procedures
- Monitor cash handling, tips, and POS transactions for accuracy
- Collaborate with kitchen management to ensure timely, accurate order fulfillment
- Run Expo and allergies maintaining compliance and standards.
- Maintain compliance with alcohol service laws and company policies
- Conduct closing procedures and ensure the restaurant is clean and all side work has been completed.
- Ensure dining areas, restrooms, and common areas meet cleanliness standards
Benefits
- 40 hours of sick time each year
- Paid Time Off after 1 year of full-time employment
- Time and a half on designated holidays
- Health and dental benefits for full-time team members
- Other supplementary benefits available
- 401k plan options with Employer Match
- Flexible Schedule
- Employee Discounts and Meals
- Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
