Restaurant Shift Supervisor

MOD Pizza•Washington DC, VA

About The Position

Restaurant Shift Supervisors are part of the restaurant leadership team and direct the Squad Crew in preparing pizzas and salads and serving guests with MOD’s personalized, welcoming style. They set an example of MOD values and service, help create the expected MOD atmosphere, and support an environment where everyone belongs. The role includes demonstrating, training, and coaching team members in store tasks and operational standards, while partnering with the General Manager to engage the restaurant’s board community. MOD notes that more than 70% of its leaders are promoted internally. Other related duties may be assigned to meet the organization’s ongoing needs.

Requirements

  • At least 1 year of customer service or restaurant leadership experience.
  • Experience successfully leading, coaching, training, and motivating front-line employees.
  • Ability to think strategically and act tactically.
  • Ability to stay calm and focused during busy restaurant operations.
  • Must be at least 18 years old.

Responsibilities

  • Model MOD values and behaviors and demonstrate a service mindset through effective leadership.
  • Help create the MOD atmosphere customers expect.
  • Coach Shift Supervisors to maintain energy and create a positive shift atmosphere.
  • Demonstrate, train, and coach Squad members in methods for completing store tasks.
  • Demonstrate knowledge of operational standards and resources.
  • Partner with the General Manager to engage the restaurant’s board community.

Benefits

  • Paid sick time, including Washington Paid Sick Leave or Seattle Sick and Safe time where applicable.
  • Paid vacation of 5 days per year, accruing at 1.54 hours per pay period.
  • Free pizza, salad, and beverages.
  • Pet insurance.
  • Discounted gym membership.
  • Free counseling sessions.
  • Medical, dental, and vision insurance eligibility based on hours worked.
  • 401(k) retirement plan.
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