Restaurant Shift Manager - Zhen Bang & Noodle
About The Position
The Restaurant Shift Manager directly oversees operations of the food and beverage outlet during an assigned shift. The role is responsible for maintaining service standards, product excellence, sanitation, financial goals, and compliance with policies and regulatory requirements. The manager builds rapport and loyalty with team members and guests, trains and evaluates restaurant personnel, handles customer complaints, and maintains a clean, safe work environment. The role operates in a casino and hotel environment, with exposure to secondhand smoke, excessive noise, and the stress of serving customers in a fast-paced, high-pressure setting. The manager must be able to stand throughout an entire shift, move throughout casino and hotel areas, and lift, push, or pull up to 25 pounds. Work may include holidays, weekends, flexible shifts, and unusual hours. Target cash compensation is $50,000 annually.
Requirements
- Three to five years of experience in full-service restaurant management.
- Bachelor’s degree from a four-year college or university in a related field.
- Ability to effectively communicate in English by reading, writing, speaking, and understanding.
- Able to stand for an entire shift and move throughout casino and hotel areas.
- Able to lift, push, or pull up to 25 pounds.
- Able to work holidays and weekends, as well as flexible shifts and unusual hours.
Responsibilities
- Manage restaurant operations during an assigned shift.
- Create and maintain a fresh, positive, and exciting environment where sanitation, flawless delivery, product excellence, and service are paramount.
- Ensure service commitments, standards and expectations, financial goals, and policies and procedures are consistently upheld.
- Build rapport, commitment, and loyalty with team members and guests.
- Ensure service is carried out in accordance with established policy.
- Train and evaluate restaurant personnel and enforce food and beverage policies and procedures.
- Ensure sanitation compliance throughout the restaurants.
- Handle customer complaints.
- Meet profit goals in all restaurants.
- Ensure compliance with regulatory requirements within the area of responsibility.
- Maintain a clean, safe, hazard-free work environment within the area of responsibility.
Benefits
- Free meal on shift
- Training and development
- Health care plan (medical, dental, and vision)
- Retirement plan (401(k))
- Life insurance (basic, voluntary, and AD&D)
- Paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
