Restaurant Shift Leader - Unit 1141

Whataburger•Houston, TX
•Onsite

About The Position

The Restaurant Shift Leader leads restaurant operations during assigned shifts, maintaining quality, service, cleanliness, food safety, and workplace safety standards. The role coaches, trains, and motivates team members, supports operational goals, and helps ensure smooth shift preparation, execution, and transition. The Shift Leader partners with the Restaurant Manager team to develop leadership and shift-management skills and strengthen operational knowledge. The position is based primarily at the home restaurant, with occasional assignments supporting neighboring locations or other locations within the Market. The role may also include business meetings, training opportunities, and leadership sessions.

Requirements

  • Be at least 18 years of age.
  • High school diploma or GED preferred, or equivalent experience.
  • Availability to meet business needs, including overnights, weekends, holidays, and variable hours, with dependable attendance.
  • Ability to stand for up to 10 hours and lift up to 55 lbs.
  • Experience coaching or leading teams.
  • Strong customer service, communication, and multitasking skills.
  • ServSafe Food Certification, or ability to successfully obtain and pass the exam during training.

Nice To Haves

  • High school diploma or GED is preferred.

Responsibilities

  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate team members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations.
  • Partner with the Restaurant Manager team to develop leadership skills, shift-management capability, and operational knowledge.
  • Provide support at neighboring locations or within the Market when requested.
  • Participate in business meetings, training opportunities, and leadership sessions.

Benefits

  • Competitive weekly pay.
  • Flexible schedules; day, night/evening, and overnight shifts available.
  • Paid time off.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities.
  • Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals for the employee and a guest.
  • Wireless service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement Celebration Program.
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