Restaurant Shift Leader - Unit 973

Whataburger•Orange Park, FL
•Onsite

About The Position

Whataburger is hiring a Shift Leader to oversee restaurant shift operations and help maintain quality, service, and cleanliness standards. The role involves coaching and motivating team members, supporting operational goals, and upholding safety and compliance requirements. Shift Leaders work with the Restaurant Manager team to develop leadership and shift-management skills and strengthen their operational foundation. The position is based primarily at the employee’s home restaurant. The employee may sometimes assist at neighboring locations or provide leadership support within the Market, and may participate in business meetings, training, and leadership sessions. Open availability is required, including overnights, weekends, holidays, and variable hours. The role includes physical demands such as standing for up to 10 hours and lifting up to 55 pounds.

Requirements

  • Be at least 18 years of age.
  • High school diploma or GED preferred, or equivalent experience.
  • Open availability to meet business needs, including overnights, weekends, holidays, and variable hours, and dependable attendance.
  • Ability to stand for up to 10 hours, lift up to 55 pounds, and meet the role’s physical demands.
  • Experience coaching or leading teams.
  • Strong customer service, communication, and multitasking skills.
  • Possess ServSafe Food Certification or be able to successfully obtain and pass the exam during training.

Nice To Haves

  • High school diploma or GED is preferred.

Responsibilities

  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate Family Members, supporting new hires and experienced team members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations.
  • Work with the Restaurant Manager team to develop leadership and shift-management capability.
  • At times, assist at neighboring locations or provide leadership support within the Market.

Benefits

  • Competitive weekly pay.
  • Flexible schedules, with day, night/evening, and overnight shifts available.
  • Paid time off.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities.
  • Scholarship program for eligible dependents through the Whataburger Family Foundation and hardship grant assistance.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals for the employee and a guest.
  • Wireless service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement celebration program.
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