Restaurant Shift Leader - Unit 125

Whataburger•Lubbock, TX

1d•Onsite

About The Position

The Shift Leader leads restaurant shifts to maintain operational excellence and quality, service, and cleanliness standards. The role coaches and develops team members, supports restaurant performance and inventory processes, upholds food and workplace safety requirements, and promotes teamwork and accountability. The Shift Leader partners with the Restaurant Manager team to build leadership and shift-management capabilities. The role is based primarily at the home restaurant, with occasional support at neighboring locations or elsewhere in the Market, and participation in business meetings, training, and leadership sessions.

Requirements

Be at least 18 years of age.
High school diploma/GED preferred, or equivalent experience.
Open availability to meet business needs, including overnights, weekends, holidays, and variable hours, with dependable attendance.
Ability to stand for up to 10 hours and lift up to 55 lbs.
Experience coaching or leading teams.
Strong customer service, communication, and multitasking skills.
ServSafe Food Certification, or the ability to successfully obtain and pass the exam during training.

Nice To Haves

High school diploma or GED.

Responsibilities

Lead shift management to maintain quality, service, and cleanliness standards.
Coach, train, and motivate team members.
Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
Uphold food safety, workplace safety, sanitation, and compliance requirements.
Foster teamwork, communication, accountability, and a positive work culture.
Prepare, lead, and transition shift operations.
Partner with the Restaurant Manager team to develop leadership and shift-management capabilities.
Assist at neighboring locations or provide leadership support within the Market when asked.
Participate in business meetings, training opportunities, and leadership sessions.

Benefits

Competitive weekly pay.
Flexible schedules, with day, night/evening, and overnight shifts available.
Paid time off.
401(k) match of $1 for each $1 contributed, up to 4%.
Medical, dental, and vision benefits.
Short-term and long-term disability benefits.
Career development and growth opportunities.
Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
Discounted meals for the employee and a guest.
Wireless service discounts.
Computer and software discounts.
Fitness and gym discounts.
Awards and recognition.
Retirement celebration program.