Restaurant Shift Leader - Unit 1118

Whataburger•Tuscaloosa, AL
•Onsite

About The Position

The Restaurant Shift Leader leads shift operations at a home restaurant, maintaining operational standards and supporting day-to-day restaurant performance. The role partners with the Restaurant Manager team to develop leadership and shift-management skills, strengthen operational capability, and support the growth of team members. The position may also involve assisting at neighboring locations or providing leadership support within the Market, as well as participating in business meetings, training, and leadership sessions.

Requirements

  • Be at least 18 years of age.
  • High school diploma/GED preferred, or equivalent experience.
  • Be able to meet business needs and maintain open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
  • Ability to stand for up to 10 hours and lift up to 55 lbs., and meet the role's physical demands.
  • Experience coaching or leading teams.
  • Strong customer service, communication, and multitasking skills.
  • Possess ServSafe Food Certification or be able to successfully obtain and pass the exam during training.

Nice To Haves

  • High school diploma or GED (preferred).

Responsibilities

  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate Family Members, supporting new hires and experienced team members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations.
  • Partner with the Restaurant Manager team to develop leadership and shift-management capabilities.
  • Provide leadership support at neighboring locations or within the Market when asked.
  • Participate in business meetings, training opportunities, and leadership sessions.

Benefits

  • Competitive weekly pay.
  • Flexible schedules, with day, night/evening, and overnight shifts available.
  • Paid time off.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Competitive medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities, including a career path to a six-figure income.
  • Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals for the employee and a guest.
  • Wireless service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement celebration program.
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