Restaurant Shift Leader

Love's Travel Stops & Country Stores•Harrisonville, MO

About The Position

Restaurant Shift Leaders help ensure the smooth and efficient operation of the restaurant. They assist in leading staff to provide exceptional customer service, manage processes, and execute strategies to enhance sales and customer satisfaction. The role includes supporting the General Manager with operational tasks and developing team members in a dynamic team environment.

Requirements

  • Ability to work various shifts.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Ability to frequently lift or move items weighing over 50 pounds.

Responsibilities

  • Ensure the kitchen is safe, clean, and well maintained, and follow proper food safety procedures.
  • Drive sales through efficient ordering, stocking, inventory management, and food preparation.
  • Assist the General Manager with task execution and completion, safety practices, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Work with team members to coach and develop them in preparing and packaging customer orders promptly and meeting customer service expectations.
  • Oversee cleanliness of the dining room and food preparation areas.
  • Ensure restaurant equipment is properly maintained.

Benefits

  • Company-funded tuition assistance
  • Paid Time Off
  • Flexible Scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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