Restaurant Shift Leader - Unit 245

Whataburger•Albuquerque, NM

8d•Onsite

About The Position

The Shift Leader leads restaurant shift operations to maintain quality, service, and cleanliness standards. The role coaches and develops team members, supports operational goals and safety requirements, and helps ensure smooth transitions between shifts. The Shift Leader partners with the Restaurant Manager team to build leadership skills, shift-management capability, and operational knowledge. The position is based at the home restaurant, with most time spent leading the team and supporting daily operations. The Shift Leader may also assist at neighboring locations or provide leadership support within the Market, and may participate in business meetings, training, and leadership sessions. Open availability is required, including overnights, weekends, holidays, and variable hours. The position requires standing for up to 10 hours and lifting up to 55 pounds.

Requirements

Must be at least 18 years of age.
High school diploma or GED preferred, or equivalent experience.
Open availability to meet business needs, including overnights, weekends, holidays, and variable hours; dependable attendance is required.
Ability to stand for up to 10 hours and lift up to 55 pounds.
Experience coaching or leading teams.
Strong customer service, communication, and multitasking skills.
ServSafe Food Certification, or the ability to successfully obtain it and pass the exam during training.

Nice To Haves

High school diploma or GED is preferred.

Responsibilities

Lead shift management to maintain quality, service, and cleanliness standards.
Coach, train, and motivate team members, supporting the development of new hires and experienced staff.
Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
Uphold food safety, workplace safety, sanitation, and compliance requirements.
Foster teamwork, communication, accountability, and a positive work culture.
Prepare, lead, and transition shift operations.
Partner with the Restaurant Manager team to develop leadership skills, shift-management capability, and operational knowledge.
Assist at neighboring locations or provide leadership support within the Market when asked.
Participate in business meetings, training opportunities, and leadership sessions.

Benefits

Competitive weekly pay.
Flexible schedules, with day, night/evening, and overnight shifts available.
Paid time off.
401(k) match of $1 for every $1 contributed, up to 4%.
Medical, dental, and vision benefits.
Short-term and long-term disability benefits.
Career development and growth opportunities, including a career path to a six-figure income.
Whataburger Family Foundation scholarship program for eligible dependents and hardship grant assistance.
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
Discounted meals for the employee and a guest.
Wireless service discounts.
Computer and software discounts.
Fitness and gym discounts.
Awards and recognition.
Retirement Celebration Program.