Restaurant Shift Leader - Unit 607

Whataburger•Porter, TX
•Onsite

About The Position

The Shift Leader leads restaurant shifts and supports daily operations, maintaining operational excellence and quality, service, and cleanliness standards. The role includes coaching and developing Family Members, building shift-management and leadership skills, and supporting goals related to food and labor costs, sales performance, and inventory. Shift Leaders uphold food and workplace safety, sanitation, and compliance requirements while fostering teamwork, communication, accountability, and a positive work culture. They prepare, lead, and transition shift operations, partnering with the Restaurant Manager team. The role is primarily based at the home restaurant, with possible assistance at neighboring locations or leadership support elsewhere in the Market, as well as participation in business meetings, training, and leadership sessions.

Requirements

  • Be at least 18 years of age.
  • High school diploma/GED preferred, or equivalent experience.
  • Meet business needs and have open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
  • Ability to stand for up to 10 hours and lift up to 55 lbs., and meet the role's physical demands.
  • Experience coaching or leading teams.
  • Strong customer service, communication, and multitasking skills.
  • Possess ServSafe Food Certification or be able to successfully obtain and pass the exam during training.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate Family Members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations.
  • Partner with the Restaurant Manager team to develop leadership skills, shift-management capability, and operational knowledge.
  • Assist at neighboring locations or provide leadership support within the Market when asked.

Benefits

  • Competitive weekly pay.
  • Flexible schedules, with day, night/evening, and overnight shifts available.
  • Paid time off.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities.
  • Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals for the employee and a guest.
  • Wireless service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement Celebration Program.
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