Restaurant Shift Leader - Unit 1173

Whataburger•San Antonio, TX

5d•Onsite

About The Position

The Shift Leader helps maintain smooth restaurant operations by leading shifts, promoting operational excellence, and supporting quality, service, and cleanliness standards. The role includes coaching and developing Family Members, collaborating with the Restaurant Manager team, and building leadership and shift-management capabilities. Shift Leaders support business goals, uphold safety and compliance requirements, encourage a positive team culture, and prepare, lead, and transition shift operations. The position is based primarily at the home restaurant, with occasional support at neighboring locations or elsewhere in the Market, as well as participation in meetings, training, and leadership sessions.

Requirements

Be at least 18 years of age.
Possess a high school diploma/GED (preferred) or equivalent experience.
Be able to meet business needs and have open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
Be able to stand for up to 10 hours and lift up to 55 lbs.
Have experience coaching or leading teams.
Have strong customer service, communication, and multitasking skills.
Possess ServSafe Food Certification or be able to successfully obtain it and pass the exam during training.

Nice To Haves

High school diploma or GED.

Responsibilities

Lead shift management to maintain quality, service, and cleanliness standards.
Coach, train, and motivate Family Members.
Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
Uphold food safety, workplace safety, sanitation, and compliance requirements.
Foster teamwork, communication, accountability, and a positive work culture.
Prepare, lead, and transition shift operations.
Partner with the Restaurant Manager team to develop leadership skills, shift-management capability, and operational knowledge.
Assist at neighboring locations or provide leadership support within the Market when requested.
Participate in business meetings, training opportunities, and leadership sessions.

Benefits

Competitive weekly pay.
Flexible schedules with day, night/evening, and overnight shifts available.
Paid time off.
401(k) match of $1 for every $1 contributed, up to 4%.
Medical, dental, and vision benefits.
Short-term and long-term disability benefits.
Career development and growth opportunities.
Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
Discounted meals for the employee and a guest.
Wireless service discounts.
Computer and software discounts.
Fitness and gym discounts.
Awards and recognition.
Retirement celebration program.