Restaurant Shift Leader - Unit 1533

Whataburger•Mount Juliet, TN
•Onsite

About The Position

The Restaurant Shift Leader leads restaurant shifts to maintain quality, service, and cleanliness standards. The role includes coaching, training, and motivating team members; supporting food and labor cost, sales performance, and basic inventory goals; and upholding food safety, workplace safety, sanitation, and compliance requirements. The Shift Leader fosters teamwork, communication, accountability, and a positive culture while preparing, leading, and transitioning shift operations. The Shift Leader partners with the Restaurant Manager team to develop leadership skills, shift-management capability, and operational knowledge. The position is based at the home restaurant, with occasional support at neighboring locations or elsewhere in the Market, as well as participation in business meetings, training, and leadership sessions.

Requirements

  • Be at least 18 years of age.
  • High school diploma/GED preferred or equivalent experience.
  • Open availability to meet business needs, including overnights, weekends, holidays, and variable hours; dependable attendance.
  • Ability to stand for up to 10 hours and lift up to 55 lbs., and meet the physical demands of the role.
  • Experience coaching or leading teams.
  • Strong customer service, communication, and multitasking skills.
  • Possess ServSafe Food Certification or be able to successfully obtain and pass the exam during training.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate team members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations.
  • Partner with the Restaurant Manager team to build leadership and shift-management capability.
  • At times, assist at neighboring locations or provide leadership support within the Market.
  • Participate in business meetings, training opportunities, and leadership sessions.

Benefits

  • Competitive weekly pay.
  • Flexible schedules with day, night/evening, and overnight shifts available.
  • Paid time off.
  • 401(k) match of $1 for every $1 contributed, up to 4%.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • Career development and growth opportunities.
  • Scholarship program for eligible dependents and hardship grant assistance through the Whataburger Family Foundation.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals for the employee and a guest.
  • Wireless service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
  • Retirement celebration program.
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