Restaurant Server

OTH Hotels Resorts • Manassas, VA

7d • Onsite

About The Position

The Restaurant Server provides exceptional food and beverage service to guests, supporting a positive dining experience by taking orders, delivering food and beverages, managing guest checks, and maintaining a clean, organized service environment. The role is a key point of contact for guests and helps uphold service standards and guest satisfaction.

The position operates in a fast-paced, high-volume restaurant environment with constant movement and guest interaction. Work takes place primarily indoors in restaurant and bar areas, with occasional outdoor exposure depending on the property. The role may involve exposure to noise, uneven or slippery surfaces, chemicals, kitchen machinery, and hot plateware or service items. The position is property-based, with no travel required.

Requirements

• High school diploma or equivalent.
• At least 2 years of restaurant experience.
• Good food and beverage knowledge.
• Excellent communication skills for guest interaction and team coordination.
• Positive, friendly, and professional demeanor.
• Ability to deliver prompt and accurate service.
• Ability to handle cash and manage guest checks accurately.
• Strong attention to cleanliness and presentation standards.
• Ability to multitask and work efficiently in a fast-paced environment.
• Ability to support multiple areas of restaurant operations as needed.
• Ability to safely carry food and beverage items in a busy service environment.
• Ability to meet the stated physical demands, including standing, walking, balancing, bending, reaching, crouching, pushing, pulling, and lifting.

Nice To Haves

• High-volume dining experience.
• Full-service restaurant or hotel background.
• Food safety and/or alcohol service certification, unless required by local regulations.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Take accurate food and beverage orders and enter them into the POS system.
• Deliver food and beverages promptly and professionally.
• Monitor guest needs and respond promptly to support satisfaction.
• Maintain knowledge of menu items, specials, and beverage offerings.
• Coordinate with kitchen staff to ensure accurate and timely order delivery.
• Manage multiple tables efficiently in a high-volume environment.
• Assist with seating guests or supporting other service areas as needed.
• Process guest checks accurately and handle cash and credit transactions according to established procedures.
• Maintain cleanliness of dining areas, tables, service stations, and work areas.
• Ensure flatware, glassware, and plates are clean, polished, and properly stocked.
• Assist with opening and closing side work duties.
• Maintain knowledge of property amenities and on-site dining options.
• Recommend menu offerings and answer guest questions.
• Support suggestive selling to enhance the guest experience.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED