Restaurant Server

Hard Rock Hotel & Casino Ottawa•Seminole Casino Hotel Immokalee, FL
•Onsite

About The Position

Serves both food and beverage to guests dining in our restaurants, ensuring a positive guest experience. Must possess good interpersonal skills. Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Future,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do. Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures. Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

Requirements

  • Must possess good interpersonal skills
  • Must be able to stand, walk, and demonstrate high-mobility for a majority of the shift.
  • Must be able to speak and listen to internal and external customer directions or orders.
  • Must be able to use hands to finger, handle or feel small objects such paper or cloth.
  • Must be able to reach with hands and arms overhead and from side to side.
  • Must have close, distance, color, peripheral vision and depth perception.
  • Must be able to bend, lift and carry supplies and equipment up to 20 pounds.
  • Must be able to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
  • Must be able to bend, stoop, kneel, and twist at the waist.
  • May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
  • Will regularly be exposed to tobacco and other second hand smoke.
  • May occasionally use de-escalation techniques to resolve customer conflict.
  • Must be able to assist in customer evacuation in case of emergency.
  • Final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check, Criminal Background Check, Drug Screen.

Responsibilities

  • Serves both food and beverage to guests dining in our restaurants, ensuring a positive guest experience.
  • Demonstrate actions and behaviors that reinforce the Company’s mission, “Unconquered Vision, Unparalleled Service, Unlimited Future,” and values of Fast, Fun, Friendly, Fresh and Focused in all we do.
  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
  • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
  • Assist in customer evacuation in case of emergency.

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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