Restaurant Reservations - St. Regis

Marriott•Longboat Key, FL

About The Position

The Restaurant Reservations role is a Property Administrative Specialist position supporting vital hotel functions. Property Administrative Specialists work across departments, including Guest Services, Engineering, and Food & Beverage, to meet administrative needs. Duties may include preparing documents with word-processing, spreadsheet, database, or presentation software; serving as a point of contact for clients and vendors; and acting as a liaison between the Sales Office and clients throughout the pre-event, event, and post-event process. The role helps ensure smooth hotel operations. Employees are expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and maintain a professional uniform, appearance, and communication. They develop and maintain positive working relationships, support team goals, listen and respond appropriately to employee concerns, report accidents, injuries, and unsafe work conditions to a manager, and perform other reasonable duties as requested by supervisors. The position requires handling objects weighing up to 10 pounds without assistance and standing, sitting, or walking for extended periods, as well as reaching overhead and below the knees, bending, twisting, pulling, and stooping. Marriott International describes itself as an equal opportunity employer that welcomes all and values associates’ diverse backgrounds and experiences. St. Regis Hotels & Resorts offers luxury hotel and resort experiences, with bespoke and anticipatory guest service delivered by gracious hosts and its signature Butler Service.

Requirements

  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Ability to stand, sit, or walk for an extended period of time.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Maintain professional appearance and communications and follow company policies, procedures, and quality standards.

Responsibilities

  • Support administrative needs across hotel departments.
  • Prepare documents using word-processing, spreadsheet, database, or presentation software.
  • Serve as a point of contact for clients and vendors.
  • Liaise between the Sales Office and clients before, during, and after events.
  • Help ensure smooth hotel operations.
  • Create a safe workplace, follow company policies and procedures, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Develop and maintain positive working relationships with employees and departments, support team goals, and respond appropriately to employee concerns.
  • Report accidents, injuries, and unsafe work conditions to a manager.
  • Perform other reasonable job duties as requested by supervisors.
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