Eden - Restaurant Private Dining Sales Manager

Eden restaurant•Chicago, IL

20d•$65,000 - $70,000•Onsite

About The Position

Eden is a well-established restaurant in Chicago’s Avondale neighborhood, known for intimate gatherings and large private events. The Restaurant Private Dining Sales Manager manages and grows Eden’s private dining and events business. This performance-based role combines client relationship management, event planning, and revenue accountability, with an emphasis on converting inquiries into booked events and cultivating repeat business. The manager is the primary point of contact for clients and works with internal teams to deliver events at a high standard of hospitality and service. The schedule is event-driven and may require evenings and weekends to support event execution and guest experience. This is a full-time, salary-exempt role with commissions.

Requirements

At least 2 years of experience in restaurant management, private dining, or event sales.
Demonstrated success increasing revenue through private dining and event sales.
Proficiency in OpenTable, Tripleseat Event Management, and Toast POS.
Strong leadership, organizational, and multitasking skills.
Excellent communication and interpersonal abilities.
Passion for hospitality and delivering memorable guest experiences.
Solid knowledge of food and beverage trends and ability to collaborate effectively with culinary teams.
Ability to manage floor operations when necessary.
Must hold Illinois Food Handler, BASSET, and Allergens Awareness certifications.

Responsibilities

Meet and strive to exceed leadership’s performance expectations, focusing on private dining revenue, client satisfaction, and program growth.
Oversee private dining operations from initial inquiry through event execution, ensuring seamless coordination.
Serve as the primary point of contact for private event clients and foster strong relationships and repeat business.
Drive private dining and event sales through client outreach, relationship building, and follow-up.
Collaborate with sales and marketing teams on strategies to increase event bookings.
Partner with the culinary team to design customized menus aligned with client preferences and budgets.
Handle contracts, invoicing, and negotiations for private events.
Ensure private dining events meet Eden’s standards for service and hospitality.
Use OpenTable, Tripleseat Event Management, and Toast POS for reservations, event planning, and operational management.
Assist with floor management as needed, including supervising front-of-house staff, resolving guest concerns, and supporting daily operations.
Maintain updated systems, templates, and processes to improve efficiency and communication in event planning.
Manage floor operations when necessary.