Restaurant Performance Standards Assessor - San Jose, CA

Raising Cane's•San Jose, CA
•$91,000 - $106,000•Onsite

About The Position

The Restaurant Performance Standards (RPS) Assessor conducts comprehensive, on-site evaluations to help Restaurants maintain standards for food safety, cleanliness, customer experience, and brand protection. The role includes tasting and assessing all components of the Box Combo meal to ensure quality and consistency. The Assessor communicates evaluation results to teams across the organization and supports continuous improvement and operational excellence.

Requirements

  • Five years of experience in Restaurant leadership or quality assurance, or at least two years as a Raising Cane’s Assistant Restaurant Leader.
  • Expert-level understanding of restaurant standards and food and sanitation best practices.
  • Strong analytical, written, verbal, and interpersonal skills.
  • Detail-oriented, organized, and flexible task management.
  • Ability to work effectively and efficiently both independently and collaboratively.
  • Ability to travel by vehicle or airplane up to 75% of the time.
  • Flexibility to work a variety of shifts, including days, evenings, and weekends.
  • Ability to routinely taste food products containing meat, dairy, sugar, and gluten.
  • Ability to work in a fast-paced commercial kitchen with regular exposure to raw chicken, dairy products, eggs, flour, citrus, and oil.
  • Ability to stand and move for extended periods and perform physical tasks including lifting up to 40 pounds, kneeling, bending, stooping, and navigating stairs.

Nice To Haves

  • Additional food safety or quality certifications, such as HACCP or SQF.
  • Experience in quick service restaurants or casual dining.
  • College degree.
  • Knowledge of food code regulations, auditing practices, and related evaluation tools.
  • Proficiency in Microsoft Excel, Outlook, and Word.

Responsibilities

  • Evaluate Restaurant performance against food safety and company standards.
  • Perform food quality checks, including tasting chicken, fries, toast, coleslaw, sauce, and drinks.
  • Conduct performance-based assessments of safety and sanitation practices.
  • Manage RPS assessments and RSO-related tasks to ensure randomization and maximize visibility into Restaurant operations.
  • Communicate evaluation results to field leaders and support teams in a timely and professional manner.
  • Coach operators on identified issues and ensure non-standard items are corrected and re-evaluated.

Benefits

  • Performance bonus and discretionary awards may be included in the total compensation package.
  • Medical, financial, and other benefits.
  • 401(k) eligibility.
  • Paid time off benefits, including vacation and sick time.
  • Parental leave.
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