Restaurant Performance Standards Assessor - San Jose, CA

Raising Cane's•Sacramento, CA

1d•$87,000 - $106,000•Onsite

About The Position

The Restaurant Performance Standards (RPS) Assessor conducts comprehensive, on-site evaluations to help Restaurants maintain high standards of food safety, cleanliness, customer experience, and brand protection. The role includes tasting and assessing all components of the Box Combo meal to ensure quality and consistency. The Assessor communicates evaluation results to teams across the organization to support continuous improvement and operational excellence. The position requires travel by vehicle or airplane up to 75% of the time and flexibility to work days, evenings, and weekends. Work takes place in a fast-paced commercial kitchen, with regular exposure to raw chicken, dairy products, eggs, flour, citrus, and oil. The role requires routinely tasting products containing meat, dairy, sugar, and gluten; standing and moving for extended periods; and performing tasks such as lifting up to 40 pounds, kneeling, bending, stooping, and navigating stairs. Starting salary is $87,000–$106,000 annually, plus incentive. Total compensation may also include a performance bonus and discretionary awards, as well as medical, financial, and other benefits, including 401(k) eligibility and paid time off such as vacation, sick time, and parental leave. Compensation and benefits depend on the position offered, location, experience, and qualifications.

Requirements

At least 5 years of experience in Restaurant leadership or quality assurance, or at least 2 years as a Raising Cane’s Assistant Restaurant Leader.
Expert-level understanding of restaurant standards and food and sanitation best practices.
Strong analytical, written, verbal, and interpersonal skills.
Detail-oriented, organized, and flexible task management.
Ability to work effectively and efficiently both independently and collaboratively.
Ability to travel by vehicle or airplane up to 75% of the time.
Flexibility to work days, evenings, and weekends.
Ability to routinely taste food products containing meat, dairy, sugar, and gluten.
Ability to stand and move for extended periods and lift up to 40 pounds, kneel, bend, stoop, and navigate stairs.
Ability to work in a fast-paced commercial kitchen with regular exposure to raw chicken, dairy products, eggs, flour, citrus, and oil.

Nice To Haves

Additional food safety or quality certifications, such as HACCP or SQF.
Experience in quick service restaurants or casual dining.
College degree.
Knowledge of food code regulations, auditing practices, and related evaluation tools.
Proficiency in Microsoft Excel, Outlook, and Word.

Responsibilities

Conduct comprehensive evaluations of Restaurant performance against food safety and company standards.
Perform detailed food quality checks, including tasting all Box Combo components: chicken, fries, toast, coleslaw, sauce, and drinks.
Conduct performance-based assessments to ensure proper safety and sanitation practices.
Manage RPS assessments and RSO-related tasks to ensure randomization and maximize visibility into Restaurant operations.
Communicate evaluation results promptly and professionally to field leaders and support teams.
Coach operators on identified issues and ensure non-standard items are corrected and re-evaluated to meet company standards.