Restaurant Operations Manager

Dave & Buster's Inc.•Tulsa, OK

4d•$49,226 - $57,914

About The Position

The Restaurant Operations Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. The role oversees all aspects of the business, from minor details to the big picture, in a fast-paced restaurant and entertainment environment. The posting describes an average 50-hour work week and notes that the role may involve handling high-volume business days while walking five miles per shift.

Requirements

Must be 21 years of age or older.
At least 2 years of restaurant or hospitality experience.
Proficient in managing cost of goods sold and labor.
Ability to lead a team to create a memorable guest experience.
Demonstrated leadership capabilities.
Ability to work weekends, nights, and holidays.
Comfort working in a fast-paced, noisy environment with distracting conditions.

Responsibilities

Develop and lead hourly team members to exceed guests’ expectations.
Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions.
Interact with guest-service-focused team members in recruiting, hiring, coaching, training, and continued professional development.
Live the company’s core values and lead others to do so.
Collaborate with the management team to achieve high-quality and timely results.
Manage cost of goods sold and labor.