Restaurant Manager

Circle K Stores•New Albany, MS

4d•Onsite

About The Position

The Restaurant Manager is responsible for the day-to-day operations of a company-operated restaurant and has full responsibility for its people, operations, and financial metrics. The position reports directly to the Restaurant District Manager. The role includes leading and developing team members, delivering guest service, maintaining food quality and safety, and managing restaurant administration and financial performance. The manager also trains a Restaurant Assistant Manager to operate the restaurant in their absence.

Requirements

At least 2 years of restaurant management experience.
Proficiency in Microsoft Office Suite.
Valid state driver's license.
Open availability.
Excellent communication skills.
Ability to motivate, coach, and lead team members.
Integrity and ability to keep commitments.
Positive attitude.
Conflict management skills.
Ability to lead by example and demonstrate urgency.
Focus on achieving results while maintaining a positive team environment.
Ability to work well with others or independently.
Ability to frequently bend, twist at the waist, kneel, squat, stand, and walk; occasionally climb and descend ladders.
Ability to tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
Ability to reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
Ability to push, pull, lift, and carry up to 10 pounds frequently and 50 or more pounds occasionally, including lifting from ground to overhead.

Nice To Haves

ServSafe Manager certification preferred.

Responsibilities

Provide excellent, fast, and friendly guest service; coach and correct team members as needed.
Recruit, interview, select, hire, and onboard employees for all positions.
Maintain a clean restaurant through housekeeping and ensure delegated responsibilities and shift duties are completed.
Establish production build-to levels and maintain the production management system.
Direct the team to prepare and serve food in accordance with brand, company, and health department regulations.
Supervise and coach team members on food preparation and production guidelines.
Ensure team members receive ongoing training on brand and company standards.
Share relevant information, maintain the communication board, implement brand campaigns, and conduct new-product training.
Ensure product quality, food safety, and operational standards.
Monitor the accuracy of cash, sales, and inventory control records.
Communicate as required with the Restaurant District Manager.
Complete daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and other required administrative duties.
Promote a safe environment by following government laws and safety codes, reporting facility issues to maintenance, and completing incident reports in accordance with the 5-minute rule policy.
Take ownership of financial and operational metrics to support a profitable restaurant.
Conduct team member check-ins, provide positive feedback badges in Workday, and use recognition to reinforce positive performance and behaviors.
Implement progressive discipline for performance deficiencies or failure to follow company policies or regulatory requirements.
Train a Restaurant Assistant Manager to operate the restaurant successfully in the manager's absence.
Demonstrate the company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.