Restaurant Manager

Portillo's•Rolling Meadows, IL

3d•$55,000 - $60,000

About The Position

Portillo’s is seeking a Restaurant Manager to lead team members in delivering high-quality food and customer service in a fun, fast-paced restaurant environment. The role models operational standards, leads and coaches team members, and helps create memorable experiences for guests and staff. The manager oversees daily restaurant routines and shift execution, supports team engagement, and ensures compliance with food, sanitation, and restaurant safety requirements. The position also involves planning and making business decisions related to inventory, budget, and labor.

Requirements

Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security.
Aptitude for leading, coaching, and driving excellence at every level.
Understanding of profit and loss (P&L) and restaurant operations.
Must pass required certified sanitation and responsible alcohol vending courses.
Strong communication skills and ability to read, speak, and understand English to communicate with team members, managers, and guests.
High school diploma or equivalent.
Flexibility to work 50 or more hours per week, rotating shifts including nights and weekends, and holidays.
Must have worked at Portillo’s for one year with an average of at least 20 hours over a six-month period.

Nice To Haves

One to three years of restaurant management experience in a high-volume, fast-paced restaurant setting is preferred.

Responsibilities

Model operational standards and execute critical behaviors to run successful shifts and create memorable experiences for guests and team members.
Motivate and manage team members to provide a high level of hospitality.
Lead, coach, and support team members in achieving excellence.
Promote team engagement through frequent recognition and communication.
Ensure compliance with sanitation, food safety, and restaurant safety regulations.
Train team members in restaurant operations.
Deliver exceptional guest experiences and foster connections with guests.
Execute shift planning, scheduling, training, and daily routines.
Open and close the restaurant and manage cash handling.
Make business decisions related to inventory, budget, and labor.

Benefits

Discretionary bonus program based on restaurant performance, among other factors.
Monthly technology reimbursement.
Uniform allowance.
Free shift meals.
Educational benefits.
Perks and discounts, including discounts on movie tickets and gym memberships.
Counseling and support resources through the Employee Assistance Program.
Choice of health insurance from three medical plans, including a PPO.
Two dental plans and a vision plan.
Paid time off.
401(k) with company match.
Healthcare and dependent care Flexible Spending Accounts.
Financial security through Voya Financial.
Employee Stock Purchase Plan (Beef Stock).
Voluntary benefits, including pet insurance, critical illness coverage, and identity theft insurance.