Restaurant Manager

Pixie, Noodles, Big Apple Bagel, B404 and Boston's•Midland, MI

About The Position

The Restaurant Manager contributes to the success of the restaurant by managing operations according to Inspired Concepts, LLC standards, policies, and procedures. Operations include production, inventory, cleanliness, staffing, team member development, cash handling, safety, training, and Guest service. The role involves hands-on direction of day-to-day operations, maintaining high QSC standards, and working irregular hours, including nights, weekends, and holidays.

Requirements

Minimum of 2 years of progressive experience in a restaurant management role.
Proven restaurant leadership skills, including the ability to inspire others to work toward a common goal and reach their potential.
Hands-on management style emphasizing direct involvement in day-to-day operations.
Excellent project management skills, from conception through evaluation.
Ability to manage multiple tasks simultaneously and meet deadlines.
Ability to formulate flexible strategies and action plans to achieve results.
Ability to work independently and intuitively in a fast-paced environment.
Excellent verbal and communication skills, including the ability to prepare and deliver clear, concise reports and presentations.
Team-oriented approach and can-do attitude.
Strong organization and attention to detail.
Effective interpersonal, influencing, coaching, and conflict-resolution skills.
Creativity and sound business judgment.
Ability to manage confidential information and maintain its integrity.
Ability to work irregular hours, including nights, weekends, and holidays.

Nice To Haves

Bachelor’s degree preferred but not required.
Prior hotel or restaurant management experience, or experience in a similar discipline; relevant work experience, courses, and certifications may be considered in combination.
Advanced computer skills, including proficiency with Microsoft Office applications; POS system experience is a plus.

Responsibilities

Ensure proper setup of the entire restaurant.
Ensure food and beverage products are prepared according to specifications at all times.
Review operational performance and productivity against goals and standards, and assist with correcting deficiencies.
Initiate and assist with hiring processes and staffing decisions.
Support sales and business transactions by developing courteous, productive relationships with Guests and vendors.
Respond to Guest issues in a timely and professional manner.
Develop team members through regular evaluations against defined expectations.
Manage team member files and ensure documentation is complete and compliant.
Coordinate inventory control and management procedures, quality control projects, and physical inventories.
Monitor and direct fiscal reporting systems to maintain accuracy with labor management costs.
Maintain a safe working environment by developing, implementing, and directing safety programs.
Maintain the highest QSC standards at all times.
Perform other duties as assigned.
Work irregular hours, including nights, weekends, and holidays.