Restaurant Manager - Las Brisas
About The Position
The Restaurant Manager at Las Brisas helps foster a culture of excellence, refinement, and impeccable service in an elevated dining establishment. The role contributes to the restaurant’s reputation through staff training, onboarding, performance monitoring, and continuous improvement of service standards. The manager facilitates brand-specific training with support from the headquarters Training and Development team; develops staff knowledge of food, beverages, wines, spirits, cocktails, menus, and pairings; and trains team members in fine-dining service, etiquette, guest interaction, and upselling. The manager also helps ensure staff understand health and safety requirements, alcohol service laws, and other applicable industry standards, and may perform additional assigned tasks. This is a fast-paced, high-volume, full-service restaurant environment. Work may be indoors or outdoors and involve hot or cold surfaces, steam, wet floors, and noise levels that vary with guest volume. Shifts vary and include days, nights, weekends, and holidays. The role involves extended periods of walking and standing, repetitive movements, handling objects or tools, communication, lifting or pushing up to 50 pounds, and reaching, climbing stairs, balancing, stooping, kneeling, crouching, or crawling. Reasonable accommodations may be made for individuals with disabilities.
Requirements
- At least 3 years of supervisory experience in a high-volume, fine-dining, full-service restaurant.
- In-depth knowledge of food, beverages, wines, spirits, and service standards.
- Strong verbal and written communication skills for collaboration with leadership, staff, and guests.
- Ability to work independently and as part of a team.
- Valid driver’s license and clean motor vehicle driving record.
- Proof of eligibility to work in the United States.
- Must be at least 21 years of age.
- Ability to work varied shifts, including days, nights, weekends, and holidays.
- Ability to walk and stand for long periods, perform repetitive movements, handle objects or tools, and push or lift up to 50 pounds.
- Ability to reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
Nice To Haves
- Adaptability to changes in food and beverage menus, service standards, and industry trends.
- Strategic thinking to contribute to the establishment’s overall success.
Responsibilities
- Facilitate signature-brand training programs tailored to elevated dining service, in partnership with the headquarters Training and Development team.
- Lead ongoing training on menu changes, new offerings, and evolving service standards.
- Support new-hire onboarding and introduce employees to the restaurant’s culture, service standards, and elevated dining protocols.
- Establish ways to monitor and evaluate staff performance, identify improvement areas, and provide constructive feedback.
- Develop training modules and materials covering menu items, ingredients, recommended pairings, wines, spirits, cocktails, and serving protocols.
- Communicate service standards for table settings, wine service, and guest interaction.
- Train staff in fine-dining customer interaction, professionalism, handling special requests, and creating personalized guest experiences.
- Support staff in using effective upselling techniques to recommend premium menu items and beverages.
- Guide staff on fine-dining etiquette, including cutlery and napkin etiquette and other elevated dining protocols.
- Ensure staff are knowledgeable about health and safety regulations, alcohol service laws, and other relevant industry standards.
- Collaborate with headquarters Training and Development, kitchen staff, sommeliers, and other departments to support a cohesive service and customer experience.
- Complete additional tasks as assigned.
Benefits
- Competitive pay and bonus opportunities through the Profit for Partners Program.
- Medical, dental, and vision benefits.
- 401(k) match.
- Company-paid life insurance.
- Career growth opportunities and promotion from within.
- Tuition reimbursement through a professional development reimbursement program.
- Employee referral program.
- Safety and Compliance Incentive Program.
- Monthly meal card allowances for use at company locations and brands.
- Paid vacation time.
- Paid sick leave in eligible states.
- Credit union benefits, including checking and savings accounts, loans, and financial education.
- Discounts on theme parks, travel, apparel, sports tickets, and more.
- Pet insurance and legal services.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
