FOH - Management - Restaurant Manager

Northland Properties • Plano, TX

4d

About The Position

The Restaurant Manager supports the General Manager in overall restaurant operations, staff management, execution of operating plans, achievement of controllable profit goals, guest-count growth, and sales-building activities. The role also assists with employee selection and retention and ongoing operational improvement. The position reports to the General Manager and assists with supervising approximately 15–20 crew members.

The manager oversees assigned shifts, ensures brand standards and guest-service expectations are met in a clean and pleasant environment, and develops hourly employees through coaching and training. The role works with the General Manager to attract, hire, onboard, develop, and retain hourly staff; monitors financial and operational performance; and helps maintain compliance with brand standards and applicable regulations.

Requirements

• At least 2 years of experience in the restaurant or hospitality industry.
• Effective oral and written communication skills in English.
• Ability to interpret and analyze financial statements.
• Team-oriented, collaborative, and attentive.
• Excellent guest-service and people skills.
• Self-motivated and organized, with the ability to multitask effectively.
• Licensed to operate an automobile without restrictions and have reliable transportation to meet banking obligations.
• Legally entitled to work in Canada as a citizen, resident, or holder of a current and valid work permit.

Nice To Haves

• Leadership or operations experience is strongly preferred.

Responsibilities

• Prepare and interpret financial and operational reports, analyze data, and develop solutions to achieve operating goals.
• Assist the General Manager by overseeing assigned shifts and monitoring execution of brand standards.
• Direct hourly staff to meet guest-service standards in a clean and pleasant environment.
• Develop and coach hourly employees on brand standards, internal policies and procedures, and guest-focused programs.
• Work with the General Manager to attract, hire, onboard, and retain hourly employees.
• Support employee development through corporate training programs, individual development plans, and system assignments.
• Help maintain compliance with Denny’s Brand Standards and provincial, local, and federal regulations.
• Demonstrate commitment to guest satisfaction and Denny’s Core Values when interacting with others.
• Assist with overall restaurant operations, staff management, profit-plan achievement, guest-count growth, sales-building activities, employee selection and retention, and continuous operational improvement.
• Perform other duties as required or assigned.

Benefits

• Development opportunities, including a General Manager mentorship program, leadership seminars, and career development plans for managers.
• Flexible hours.
• Employee and Family Assistance Program, including counselling and wellness services.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Life insurance for full-time employees.
• Meal discounts.
• Employee discounts with affiliated brands and partners.
• Competitive wages.
• Competitive bonus program for managers.
• RRSP matching for salary managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed