Manager FOH

BBQ Holdings, Inc. • Mesa, AZ

2d

About The Position

The Restaurant Manager oversees and manages the restaurant’s daily operations. The role includes maintaining food preparation and safety standards, ensuring a positive customer dining experience, managing food and beverage costs and inventory, monitoring equipment, collaborating on menus, maintaining sales and cash records, and submitting operational reports. The employee may also perform other duties assigned by management. This description is a general outline rather than an exhaustive list, and responsibilities may be amended to meet business needs.

Requirements

• High school diploma or equivalent.
• Previous restaurant experience.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food-handling, safety, and other restaurant guidelines.
• Proficiency with Microsoft Office Suite or related software.
• Flexibility to work a minimum of 50 hours per week, with possible additional hours or schedule adjustments based on company and business needs.

Nice To Haves

• Management experience preferred.

Responsibilities

• Oversee food preparation and ensure compliance with health, safety, food-handling, and hygiene standards.
• Ensure customer satisfaction with all aspects of the restaurant and dining experience.
• Handle customer complaints diplomatically and courteously.
• Ensure compliance with alcoholic beverage regulations.
• Estimate food and beverage costs.
• Manage inventory and purchase food and supplies.
• Inspect the restaurant and equipment daily for compliance with health, safety, food-handling, and hygiene standards.
• Evaluate equipment periodically for repairs and maintenance, and schedule service.
• Collaborate with chefs to develop menus.
• Maintain sales records and track cash receipts.
• Prepare and submit operations reports and other documentation requested by the regional manager.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED