FOH - Management - Restaurant Manager

Northland Properties • Plano, TX

4d

About The Position

The Restaurant Manager supports the General Manager in overall restaurant operations, staff execution and management, achievement of the controllable profit plan, guest-count growth, and sales-building activities. The role also assists with employee selection and retention and continuous operational improvement. The position reports to the General Manager and assists with supervising approximately 15–20 crew members.

The Restaurant Manager oversees assigned shifts, monitors brand-standard execution, coaches hourly employees, and helps attract, hire, onboard, develop, and retain hourly talent. The role also supports guest satisfaction, compliance, and achievement of operating goals.

Requirements

• At least 2 years of experience in the restaurant or hospitality industry.
• Effective oral and written communication in English.
• Ability to interpret and analyze financial statements.
• Team-oriented, collaborative, and attentive.
• Excellent guest-service and people skills.
• Self-motivated and organized, with the ability to multitask effectively.
• Licensed to operate an automobile without restrictions and reliable transportation to meet banking obligations.
• Legally entitled to work in Canada.

Nice To Haves

• Leadership or operations experience is strongly preferred.

Responsibilities

• Prepare and interpret financial and operational reports, analyze data, and develop solutions to achieve operating goals.
• Assist the General Manager by overseeing assigned shifts and monitoring brand-standard execution and adherence.
• Direct hourly staff to meet guest-service standards in a clean and pleasant environment.
• Develop and coach hourly employees on brand standards, internal policies and procedures, and guest-focused programs.
• Work with the General Manager to attract, hire, onboard, and retain hourly employees.
• Work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
• Help maintain compliance with Denny's Brand Standards and applicable provincial, local, and federal regulations.
• Demonstrate commitment to guest satisfaction and Denny's Core Values when interacting with others.
• Assist with overall restaurant operations, staff management, controllable profit-plan achievement, guest-count growth, sales-building activities, employee selection and retention, and continuous operational improvement.
• Perform other duties as required or assigned.

Benefits

• Development opportunities, including a General Manager mentorship program, leadership seminars, and career development plans for managers.
• Flexible hours.
• Employee and Family Assistance Program, including counselling and wellness services.
• Medical insurance for full-time employees.
• Dental insurance for full-time employees.
• Life insurance for full-time employees.
• Meal discounts.
• Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more.
• Competitive wages.
• Competitive bonus program for managers.
• RRSP matching for salary managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed