Restaurant Manager

Raising Cane's•Grandville, MI

4d•Onsite

About The Position

The Restaurant Manager supports the Restaurant Leader with the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture through shift management. The role ensures operations meet company standards across all restaurant zones, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. The position directs crewmembers, executes shift operations in accordance with operational and safety standards, provides customer service, and uses required tools, forms, and logs to document results and take corrective action. It also includes enforcing company policies, authorizing employee functions that require manager approval, recognizing crewmembers, and maintaining restaurant cleanliness and facility readiness. The work environment includes a fast-paced kitchen and customer interaction, with work both indoors and outdoors in varied temperatures. The role involves working around food products, common allergens, industrial equipment, and commercial cleaning products, and requires physical activity including walking, standing, lifting, and bending.

Requirements

At least 1 year of restaurant or retail management experience.
Must be 18 years of age or older.
Able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Must complete all required Raising Cane’s company training programs.
Detail-oriented and organized, with the ability to manage multiple changing priorities.
Self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
Able to work effectively and efficiently independently and collaboratively.
Able to recognize problems, set goals, execute plans, and take action to solve problems.
Knowledge and skills in staffing, scheduling, people management, and cost management.
Proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
Act as manager on duty and open and close the restaurant.
Manage cash handling and ensure accountability.
Enforce Raising Cane’s policies and standards.
Execute shift management in accordance with operational and safety standards.
Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
Direct crewmembers during a shift.
Provide exemplary customer service.
Use the reward and recognition program for crewmembers.
Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
Ensure restaurant cleanliness and that the facility is in good working order.
Complete other duties as assigned.