Restaurant Manager

Landry's, LLC.•Sevierville, TN

About The Position

Joe’s Crab Shack is seeking an energetic, people-focused Restaurant Manager to lead daily operations in a high-energy hospitality environment. The manager will inspire and develop the team, deliver memorable guest experiences, and help create a fun, welcoming atmosphere. The role includes coaching future leaders, maintaining service standards, supporting guest satisfaction, and driving sales and operational performance. It offers an opportunity to strengthen leadership and business skills and grow a long-term hospitality career.

Requirements

At least 2 years of full-service, high-volume restaurant management experience; equivalent combinations of professional experience and relevant academic achievements may be considered.
Ability to lead, develop, mentor, and motivate a diverse team while fostering accountability, teamwork, and operational excellence.
Strong interpersonal and communication skills, including the ability to build relationships, resolve conflicts, and engage employees, guests, and business partners.
Excellent organizational and time-management abilities, attention to detail, and capacity to manage multiple priorities in a fast-paced environment.
Experience managing budgets, inventory controls, labor costs, and other operating expenses to achieve financial objectives.
Strong understanding of restaurant operations, service standards, staffing, scheduling, and profitability drivers.
Current knowledge of food safety, sanitation, and regulatory compliance requirements, and commitment to maintaining a safe, compliant operation.
Ability to thrive in a dynamic environment and respond effectively to changing business needs and operational challenges.
Track record of career growth, stability, accountability, and commitment to continuous improvement and excellence.
Genuine passion for hospitality, exceptional guest service, and creating memorable experiences for guests and team members.
Proficiency in restaurant management systems, point-of-sale systems, Microsoft Office applications, and other business-related technology platforms.

Responsibilities

Lead by example in delivering exceptional guest experiences and foster a culture of hospitality, accountability, and a “Do Whatever It Takes” mindset.
Recruit, train, coach, and motivate team members to achieve operational excellence, maintain high-performance standards, and support individual growth.
Ensure consistent execution of company standards, policies, and procedures while driving efficiency, productivity, and service quality.
Manage labor, food, beverage, and operating costs to achieve financial objectives, profitability, and guest satisfaction.
Maintain safety, sanitation, and regulatory compliance through regular inspections and adherence to health, safety, alcohol service, and company requirements.
Ensure accurate and timely completion of administrative functions, including daily sales reporting, payroll processing, inventory controls, cash handling, and petty cash documentation.
Monitor food, beverage, and service quality to ensure products and experiences meet or exceed brand standards and guest expectations.
Foster a positive, collaborative, high-performing work environment that promotes teamwork, employee engagement, accountability, and continuous improvement.
Analyze performance metrics, identify improvement opportunities, implement action plans, and deliver strong business results.
Respond effectively to changing business needs, operational challenges, and guest concerns while maintaining a visible and supportive leadership presence.