Restaurant Manager

Raising Cane's•Columbus, OH
•$20 - $21

About The Position

The Restaurant Manager supports the Restaurant Leader with the restaurant’s day-to-day operations and upholds Raising Cane’s standards and culture while managing shifts. The role ensures operations meet standards across all restaurant zones, serves as manager on duty, opens and closes the restaurant, and manages cash handling and accountability. Restaurant Managers direct crewmembers, provide customer service, enforce policies and safety standards, use operational tools and records to document results and address issues, and help maintain a clean, well-functioning facility. The role is performed in a fast-paced kitchen environment and includes interacting with customers. Work takes place indoors and outdoors in varied temperatures and involves food products, common allergens, industrial equipment, and commercial cleaning products. The position requires physical activity such as walking, standing, lifting, and bending for extended periods, and may require personal protective equipment. The position pays $20.00–$20.75 per hour initially, depending on location and experience. The role may involve a variety of shifts, including days, evenings, and weekends, as well as travel for work-related functions and training.

Requirements

  • At least 1 year of restaurant or retail management experience.
  • Must be at least 18 years of age.
  • Complete all required Raising Cane’s company training programs.
  • Be detail-oriented and organized, and able to manage multiple changing priorities.
  • Be self-driven, flexible, and highly energetic, with strong written and verbal communication skills.
  • Work effectively and efficiently both independently and collaboratively.
  • Recognize problems, set goals, execute plans, and convert them into action to solve problems.
  • Have knowledge and skills in staffing, scheduling, people management, and cost management.
  • Be proficient with technology systems including Microsoft Office (Excel, Word, and Outlook), and able to learn and adapt to new systems quickly.
  • Be able to work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Ensure operations meet Raising Cane’s standards in all restaurant zones during a shift.
  • Act as manager on duty and open and close the restaurant.
  • Manage cash handling and ensure accountability.
  • Enforce Raising Cane’s policies and standards.
  • Execute shift management in accordance with operations and safety standards.
  • Use required tools, forms, and logs to support shift execution, document results, and take corrective action when needed.
  • Direct crewmembers during a shift.
  • Provide exemplary customer service.
  • Use the reward and recognition program for crewmembers in the restaurant.
  • Authorize employee functions requiring manager approval, such as discounts, promotions, and timeclock overrides.
  • Ensure the restaurant is clean and the facility is in good working order.
  • Complete other duties as assigned.

Benefits

  • Medical, dental, vision, and pharmacy benefits.
  • Dependent care and healthcare flexible spending accounts.
  • Company-provided life and disability insurance.
  • Hospital indemnity, accident, and critical illness coverage.
  • 401(k) with employer match for employees age 21 and older.
  • Access to financial advisors for budget and retirement planning.
  • One Pass Gym Membership Program.
  • Tuition reimbursement.
  • Crewmember Assistance Program.
  • Pet insurance.
  • Weekly pay, except in some states where pay is bi-weekly.
  • Competitive pay and monthly bonus.
  • Paid time off and sick time.
  • Eight paid holidays a year.
  • Early closure for company events.
  • Casual work attire.
  • Perkspot employee discount programs.
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