RESTAURANT MANAGER

Stonefire Grill Management•Santa Clarita, CA

33d•$25 - $27•Onsite

About The Position

The Restaurant Manager's primary responsibility is to assist and provide guests with an exceptional and memorable dining experience that exceeds their expectations. This is achieved through the Restaurant Manager’s partnership and influence in the daily putting into practice our mission statement, in successful shift management, and through the ongoing development of our teams. Equally important and connected is the partnership with the General Manager (GM), Assistant General Manager (AGM), and Executive Kitchen Manager (EKM) in overseeing the planning, organizing, training, and development of each individual manager and team member, as well as the shared achievement of stated objectives in finance, safety, quality and the cultural environment of the restaurant. This position will have partnership relationships with Kitchen Managers, Restaurant Managers, Catering Office, and Restaurant Support Center Teams.

Requirements

1+ years in a high-volume role.
Passionate, fun, positive and results-oriented.
Focused, attentive and available to team members and guests.
Open to coaching and development.
Strong organizational leadership and exceptional communication skills.
Entrepreneurial and driven by accomplishment.
Lover of people, food and service.

Nice To Haves

Fast Casual Restaurant and catering experience preferred but not required.

Responsibilities

Leads through service, supports and empowers the team, and demonstrates integrity, values, and commitment consistent with the Company’s Mission, Vision and Values.
Ensures a team and guest focus during shifts, demonstrating respect and loyalty to the entire team.
Acts as a partner and team player with Managers, Heart of the House and Front of the House Team Members to achieve common goals.
Partners with the General Manager and other Managers in coaching and leading teams through proper training, adherence to policies and company standards, and implementation of service standards.
Maintains all Points of Service by delegating to team members and communicating with fellow managers.
Engages with guests by continually touching tables to ensure expectations are exceeded and builds relationships with guests.
Partners with GM, AGM, and EKM in adhering to and holding the team accountable for all Health Department and sanitation standards.
Understands all catering services and systems, and coordinates successful catering events.
Ensures all federal, state and county legal standards pertaining to health, safety, and labor requirements are met and followed.
Oversees keeping the restaurant in a clean, comfortable, and inviting state.
Manages all shifts for safety, ensuring all safety policies are followed and holding the team accountable for breaches in safety standards.
Partners with managers and team members to guarantee food and products are consistently prepared and served according to recipes, portioning, and serving standards.
Supports the restaurant team in achieving objectives in sales, food cost, labor cost, and operating expenses, and partners with management to correct deviations.
Attends all scheduled team meetings and partners with the GM and AGM in preparing schedules and conducting Weekly Manager and KM Meetings.
Performs other related duties as assigned by the General Manager or Assistant General Manager.
Implements brand strategy and initiatives, focusing on building long-term relationships with team members, guests, and vendors.
Executes high-level guest service to drive satisfaction and engagement.
Manages restaurant team consisting of Heart of the House and FOH Team Members, and Caterers.
Acts as a coach and champion for the restaurant team in revenue strategies, guest satisfaction, and team member engagement.
Keeps a cultural pulse on restaurant teams, serving as a role model and trusted partner with Operations.
Coaches, trains, and mentors team members, utilizing creative training tools.
Operates independently with minimal direction, demonstrating problem-solving ability and leadership.