About The Position

Chili’s Restaurant Managers lead teams and operations to deliver a great Guest experience and achieve business results. The role combines hospitality, team development, operational quality, cost control, and accountability. Managers foster open communication, champion restaurant initiatives, and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Chili’s describes its culture as fun, collaborative, and centered on taking the work seriously without taking ourselves too seriously. The company is committed to service, hospitality, giving back, and delivering the best experience to every Guest, every day.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role-model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and demonstrate personal accountability, vulnerability, and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili’s systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.
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