Restaurant Manager - Chili's

Brinker International•Huntersville, NC

About The Position

Chili's Restaurant Managers lead restaurant teams to deliver a great Guest experience, uphold operational and quality standards, and achieve business results. They connect with Team Members and Guests, encourage teamwork and open communication, and foster a fun, high-energy restaurant culture. Managers use Chili's systems to control costs, follow operating procedures, hire and develop Team Members, and build Guest engagement and community relationships. They are also expected to practice safe food handling and embody Chili's Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role model and hold Team Members accountable to operational and quality standards.
  • Identify the root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to effectively control costs.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant.
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