About The Position

Chili's Restaurant Managers lead teams and restaurant operations with a focus on hospitality, teamwork, and strong business results. They create a fun, high-energy environment, connect with Team Members and Guests, guide the team through shifts, meet Guest expectations, and ensure the restaurant meets its financial responsibilities. Managers hire, train, retain, and develop Team Members while maintaining operational, quality, and food-safety standards and representing Chili's culture and Cultural Beliefs.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Ensure a great Guest experience.
  • Role-model and hold Team Members accountable to operational and quality standards.
  • Identify root causes of issues, practice self-reflection, and hold yourself accountable with vulnerability and transparency.
  • Foster open communication between Team Members and Management.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Lead with heart and mind.
  • Drive business results by using Chili's systems to control costs effectively.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Drive Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food-handling procedures.
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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